We answer every email promptly, and always send email confirmations and tracking numbers with every order. We highly recommend that you check your Bulk/Spam/Junk folder frequently when expecting an email from us. In order to ensure that our correspondence reaches your inbox, please add the following to your address book or white list:
@bingbangzoom.com This will help prevent our emails from being misplaced in your Bulk/Junk/Spam folder. You may also adjust your spam settings, or follow the instructions from your email provider on how to prevent our emails from being marked as Bulk/Spam/Junk.